Sophos

Online support

Product maintenance

Contact support

Support services

Sophos Anti-Virus for UNIX/Linux: system reports 'not found' or 'cannot load library'

If your UNIX system returns 'not found' or 'cannot load library' messages when you try to run Sophos Anti-Virus for UNIX/Linux, you probably need to change your system settings.

What to do

Ensure that the environment variables in your login script or profile include the directories that Sophos Anti-Virus uses.

In AIX, the library environment variable is LIBPATH, and in HPUX it is SHLIB_PATH.

On some systems, such as FreeBSD and Linux, you can enable Sophos Anti-Virus to use the Sophos Anti-Virus shared libraries by running ldconfig. This may require editing of /etc/ld.so.conf.

Adding environment variables

If any of the above variables are not included, add them to the environment variable(s) as shown in the examples below. Do not alter any of the existing settings.

If you are running the sh, ksh or bsh shell, enter

PATH=$PATH:/usr/local/bin
export PATH
LD_LIBRARY_PATH=$LD_LIBRARY_PATH:/usr/local/lib
export LD_LIBRARY_PATH

If you are running the csh or tsh shell, enter

setenv PATH [values]:/usr/local/bin
setenv LD_LIBRARY_PATH [values]:/usr/local/lib

where [values] are the existing settings.

You should make these variables system-wide. To do this, amend /etc/login or /etc/profile.

If you need more information or guidance, then please contact technical support.