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Sophos Anti-Virus for NetApp Storage Systems: the NetApp filer console displays the message "Error 5 ...Continuing"

With Sophos Anti-Virus for NetApp Storage Systems, the NetApp filer console will display the message "Error 5 ...Continuing" when the anti-virus scanner has prevented access to an infected file.

What to do

Check the computer involved, and deal with the infected file.

If you need more information or guidance, then please contact technical support.