Sophos

Online support

Product maintenance

Contact support

Support services

Sophos Anti-Virus for NetApp Storage Systems: not all file types are scanned, despite being configured to do so

In some situations not all file types are scanned, even where Sophos Anti-Virus for NetApp Storage Systems has been configured to scan all file types.

What to do

There is a list of filename extensions on the NetApp filer as well as on the anti-virus server.

1. Checking file types

To see which file types are sent to the anti-virus server for scanning, at the command prompt on the filer, type
vscan extensions

2. Adding extensions to the list

To add an extension to this list, type
vscan extension add <extension>
where <extension> is the extension you want to add.
For example
vscan extension add hta
will instruct the filer to send .hta files for scanning as well as all file types in the default list. The wildcard ? can be used to match any single character. (You cannot use the * wildcard.)

If you need more information or guidance, then please contact technical support.