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Sophos Anti-Virus for NetApp Storage Systems: "Program Not Found" reported when a workstation access a file on the NetApp filer

With Sophos Anti-Virus for NetApp Storage Systems, when a workstation accesses an infected file on the NetApp filer, the message below can be displayed.

"Program Not Found
Windows cannot find <filename>
"

What to do

In order to receive a more informative message when a virus is encountered,

When this has been done, messages on the workstation should take the form

"Messenger Service

Message from <filer name> to <workstation> on <date and time>

Virus warning, filer <filer name>: access of file <path> in share <sharename> got status 0xc000022 from the vs"

If you need more information or guidance, then please contact technical support.