Sophos Anti-Virus for Windows: access to computers with firewalls
When using Sophos Remote Management System (RMS) with firewalls, these are the ports or programs which need access to the network. The requirements are different for workstations and for the Sophos
The relevant versions of Sophos
- Sophos Anti-Virus for Windows 2000+ version 7x
- Sophos Anti-Virus for Windows 2000+ version 6x
- Sophos
Anti-Virus for Windows 2000+ version 5x - Sophos
Anti-Virus for Windows 95/98/Me version 4x - Sophos
Anti-Virus for Windows NT version 4x.
What to do
RMS on the workstation
If your firewall allows you to grant access to particular programs (for example, the Windows XP firewall in Service Pack 2), these are the programs concerned
- for Windows NT/2000/XP/2003, RouterNT.exe (C:\Program Files\Sophos\Remote Management System\RouterNT.exe)
- for Windows 95/98/Me, Router9.exe (C:\Program Files\Sophos\Remote Management System\Router9.exe).
Note: The .exe file extension may not be visible.
If your firewall does not allow you to grant access to individual programs, you should open the following ports in your firewall:
- 8193
- 8194
You may find it useful to open port 8192 temporarily for testing purposes.
The three ports mentioned above also need to be available to service local connections by the Sophos Agent service. Sometimes, e.g. when connecting to the network using VPN software, a local firewall may prevent the local Sophos Agent service from accessing ports 8192, 8193 and 8194 on the local Sophos message router. The computer's status may then be reported incorrectly to the console. In those circumstances you might need to open ports 8192, 8193 and 8194 for local connections.
RMS on the server
You will need to open the following ports in any firewall on the server you use as the Sophos
- 8192
- 8193
- 8194
If you need more information or guidance, then please contact technical support.
- Article ID: 12340
- Created: 4 Jan 2005
- Last updated: 22 Oct 2008
