Advisory: Sophos Anti-Virus for Windows 2000+ - conflict with Update Rollup 1 for Windows 2000 SP4
This product is nearing retirement. We strongly recommend that you upgrade in order to ensure your protection stays fully up to date.
Note: This issue has been fixed in Sophos
Customers using Sophos Anti-Virus for Windows 2000+ version 5 may experience problems after updating to Microsoft Update Rollup 1 for Windows 2000 Service Pack 4 (SP4) - KB891861.
Once this update has been applied, computers can take up to 15 minutes to log on to the network, displaying the message "preparing network connections".
Note: A separate knowledgebase article covers another slow startup issue.
What to do
Upgrade to the most recent version of Sophos
If problems persist, exclude the following file from on-access scanning:
- C:\winnt\system32\mswsock.dll
If you need more information or guidance, then please contact technical support.
- Article ID: 13287
- Created: 1 Jul 2005
- Last updated: 23 Feb 2006
