PureMessage for Windows/Exchange: how to upgrade to version 2.5
Sophos PureMessage for Windows/Exchange, version 2.5, is an update for PureMessage versions 2.0.1 and 2.1.0.
If you are running Sophos PureMessage Small Business Edition (SBE) refer to the knowledgebase article for information on upgrading. If you are running a version of PureMessage for Windows/Exchange not listed above, you do not need to update PureMessage.
Check which version you currently have installed before starting the upgrade.
PureMessage for Windows/Exchange, version 2.5, incorporates a number of enhancements. It is available as a download from the Sophos website. Existing customers will not automatically be sent a CD.
What to do
Note:
- Reboot needed
To complete the installation you must reboot the computer. Before you start the upgrade, ensure that you have chosen a time when the reboot will cause least inconvenience. - Known issue with PureMessage for Windows/Exchange version 2.5.0
This issue has been fixed in the maintenance release of PureMessage for Windows/Exchange, version 2.5.1
Sophos recommends that you upgrade to version 2.5.1 now, to avoid this issue.
The issue is described in the following knowledgebase article: "PureMessage for Windows/Exchange: version 2.5.0 and internal TNEF mail delivery problems".
You do not need to uninstall your existing version of PureMessage before installing the update.
- Download the files from the Sophos website.
- Double-click the downloaded file, then click 'Install'.
- Click 'Next' to continue. Wait while the upgrade takes place.
- Click 'Finish'.
To check that the upgrade has taken place, open the PureMessage console and select 'Product Information'. The product version should be 2.5.
If you need more information or guidance, then please contact technical support.
- Article ID: 13866
- Created: 21 Oct 2005
- Last updated: 16 Oct 2008
