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Sophos Anti-Virus for Windows 2000+: suppressing the post-upgrade reboot request

When a major upgrade is made to Sophos Anti-Virus for Windows 2000+, the computer will request a reboot. This reboot message is displayed for 30 seconds. The reboot is needed to implement new functionality in the upgraded version.

Where necessary, this reboot can be automatically delayed until a more convenient time. The message suppression facility is available in version 5.1.6 and above.

What to do

Before the expected upgrade, do either of the following:

Suppressing the reboot on one or two computers

  1. On the computer involved, browse to imon.cfg (usually C:\Program Files\Sophos\AutoUpdate\Config\imon.cfg).
  2. Open imon.cfg in Notepad.
  3. Add the following line at the bottom:
    ShowRebootDialog : 0
  4. Save the file.

Suppressing the reboot over a network

NOTE: perform the following for each updating location. Create a separate sauconf.xml for each CID.

  1. Use ExportConfig.exe to create a sauconf.xml file.
  2. Open sauconf.xml in Notepad.
  3. In the menu bar, select 'Format' and disable 'Word Wrap'.
  4. Scroll down to the <AUConfig platform="Falcon" section.
  5. Just after the text <bootstrap Location=" " UsePrimaryServerAddress="true"></bootstrap> paste in the following text: <monitor AllowLocalConfig="true" ShowRebootDialog="false" /> 
    Insert this before the closing </AUConfig> tag. Do not insert any line breaks.
  6. Save the file sauconf.xml.
  7. Use ConfigCID.exe to implement the changes you have made.

NOTE : Similar to the local fix, once completed a client updating from this CID will then have a value of ShowRebootDialog : 0 in C:\Program Files\Sophos\AutoUpdate\Config\imon.cfg

If you need more information or guidance, then please contact technical support.