Sophos

Online support

Product maintenance

Contact support

Support services

Sophos Mobile Security: detection of EICAR

Sophos Mobile Security only detects EICAR during an on-demand scan. EICAR is not detected by Sophos Mobile Security on-access scanning.

What to do

To test that Sophos Mobile Security is working, do as follows.

  1. Place a copy of EICAR on your mobile device. (You can make one using SAVTST32.)
  2. Select Start|Sophos Mobile Security.
  3. Tap 'Scans'.
  4. Tap'Start'.

EICAR should be detected by this on-demand scan.

If you need more information or guidance, then please contact technical support.