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  • PureMessage
    • PureMessage for Microsoft Exchange

• Advisory: PureMessage for Microsoft Exchange, version 3.0, updating to version 3.0.2.

  Created: 28 August 2008, updated: 28 August 2008

• PureMessage for Microsoft Exchange: no exclusions are applied if the PureMessage computer is managed by Enterprise Console

  Created: 27 August 2008, updated: 27 August 2008

• PureMessage for Microsoft Exchange: invalid regular expresssion causes PureMessage to hang

  Created: 19 August 2008, updated: 28 August 2008

• PureMessage for Microsoft Exchange: you cannot open a web digest web page and an error is displayed

  Created: 18 August 2008, updated: 28 August 2008

• PureMessage for Microsoft Exchange: Disclaimers do not work if you are running Exchange 2007 SP1

  Created: 25 July 2008, updated: 28 August 2008

• PureMessage for Microsoft Exchange: known issues

  Created: 25 July 2008, updated: 28 August 2008

• PureMessage for Microsoft Exchange: how to turn off notification of unscannable email messages

  Created: 17 July 2008, updated: 26 August 2008

• PureMessage for Microsoft Exchange: how to install version 3.0.2 on to Exchange 2007 Servers

  Created: 16 July 2008, updated: 28 August 2008

• PureMessage 3: error '0x80004005 Cannot open database requested in login 'SavexQuar'' returned when logging in or moving to quarantine section

  Created: 13 June 2008, updated: 13 June 2008

• Installing Enterprise Console and PureMessage for Microsoft Exchange on same network

  Created: 9 June 2008, updated: 2 July 2008

• PureMessage for Microsoft Exchange: generates multiple alerts 'Reporting data could not be written to the database...'

  Created: 3 June 2008, updated: 8 September 2008

• PureMessage for Microsoft Exchange: file exclusions for Microsoft Exchange Server

  Created: 5 May 2008, updated: 3 July 2008

• PureMessage for Windows/Exchange: Error 0x80070005 The administration console is unable to connect to the local/remote server

  Created: 1 May 2008, updated: 12 June 2008

• Dealing with Spear Phishing Campaigns

  Created: 15 April 2008, updated: 17 April 2008

• Description of Backscatter / NDR spam

  Created: 14 April 2008, updated: 1 May 2008

• PureMessage for Microsoft Exchange: Dealing with NDR spam (RNDR attacks)

  Created: 10 April 2008, updated: 2 May 2008

• Installation errors: troubleshooting installation errors using MSI logs

  Created: 28 March 2008, updated: 31 March 2008

• Sophos products, notification of retirement dates

  Created: 17 March 2008, updated: 31 March 2008

• Sophos Products system requirements

  Created: 13 March 2008, updated: 9 April 2008

• PureMessage for Microsoft Exchange: some users receive spam even though anti-spam policy is enabled

  Created: 6 March 2008, updated: 2 September 2008

• PureMessage for Windows/Exchange: new installation fails to update

  Created: 25 February 2008, updated: 25 February 2008

• PureMessage for Microsoft Exchange: Blackberry users receive duplicate email messages

  Created: 14 February 2008, updated: 25 June 2008

• PureMessage for Microsoft Exchange: MMC cannot initialise the snapin when launching console

  Created: 7 February 2008, updated: 20 August 2008

• PureMessage for Microsoft Exchange: emails going into Junk e-mail in Outlook 2003

  Created: 7 February 2008, updated: 1 July 2008

• PureMessage for Microsoft Exchange: delay in Cluster service starting

  Created: 30 January 2008, updated: 30 January 2008

• PureMessage for Microsoft Exchange: you get an error when configuring Block list/Allow list

  Created: 24 January 2008, updated: 26 February 2008

• PureMessage for Microsoft Exchange: installation stops with error 0x80110414

  Created: 18 January 2008, updated: 14 May 2008

• PureMessage for Microsoft Exchange: installation fails with an error

  Created: 18 January 2008, updated: 19 August 2008

• PureMessage for Microsoft Exchange: installation error 0x80070534

  Created: 17 January 2008, updated: 18 January 2008

• PureMessage for Microsoft Exchange: updates fail with red cross on shield and error message

  Created: 15 January 2008, updated: 15 May 2008

• Advisory: PureMessage for Microsoft Exchange, version 3.0, updating to version 3.0.1.

  Created: 9 January 2008, updated: 9 January 2008

• PureMessage for Microsoft Exchange: known issues in version 3.0.1

  Created: 20 December 2007, updated: 8 January 2008

• PureMessage for Microsoft Exchange: non-ASCII domain names entered in the Block list are not blocked

  Created: 14 December 2007, updated: 8 January 2008

• PureMessage for Microsoft Exchange: Japanese blocked phrases and offensive language lists not being blocked

  Created: 13 December 2007, updated: 8 January 2008

• PureMessage for Microsoft Exchange: Known issues in version 3.0

  Created: 11 December 2007, updated: 2 May 2008

• PureMessage for Microsoft Exchange: Text used to replace blocked Japanese phrases is displayed incorrectly

  Created: 10 December 2007, updated: 8 January 2008

• PureMessage for Microsoft Exchange: installation fails for clusters with extended (Japanese) characters in the group or resource name

  Created: 5 December 2007, updated: 8 January 2008

• PureMessage for Microsoft Exchange: internal email delivered to drafts folder, not inbox

  Created: 5 December 2007, updated: 6 May 2008

• PureMessage for Microsoft Exchange: Exchange not journaling outbound email

  Created: 4 December 2007, updated: 8 January 2008

• PureMessage for Microsoft Exchange: Internal messages with attachments do not arrive

  Created: 3 December 2007, updated: 24 June 2008

• PureMessage for Microsoft Exchange: version 3.0 shows 'Unknown Error' in ExchangeStoreScan.log

  Created: 3 December 2007, updated: 24 June 2008

• PureMessage for Microsoft Exchange: 'Error Code 1...' displayed during installation

  Created: 29 November 2007, updated: 31 March 2008

• Sophos Extensible List: SXL

  Created: 27 November 2007, updated: 12 December 2007

• Advisory: PureMessage for Microsoft Exchange shows mail build up and error messages

  Created: 20 November 2007, updated: 8 August 2008

• PureMessage for Microsoft Exchange: installation/upgrade stops with error 0x80040e14

  Created: 13 November 2007, updated: 19 February 2008

• PureMessage for Microsoft Exchange: error 1603 'Error applying transforms'

  Created: 12 November 2007, updated: 15 November 2007

• PureMessage for Microsoft Exchange: Upgrading existing MSDE database to SQL Server Express 2005

  Created: 9 November 2007, updated: 8 January 2008

• PureMessage for Microsoft Exchange: errors written to the Application event log

  Created: 23 October 2007, updated: 17 July 2008

• PureMessage for Microsoft Exchange: updates to spam rules fail

  Created: 23 October 2007, updated: 23 October 2007

• PureMessage for Microsoft Exchange 3.0: increase in non-delivery reports (NDRs)

  Created: 22 October 2007, updated: 8 January 2008

• PureMessage for Microsoft Exchange: during installation prompts for a reboot but then doesn't continue

  Created: 18 October 2007, updated: 18 August 2008

• PureMessage for Microsoft Exchange: when using a POP3 Connector, inbound mail is scanned as internal

  Created: 12 October 2007, updated: 28 February 2008

• Advisory: Small Business Security Suite version 2.5 can now be upgraded with PureMessage version 3.0

  Created: 10 October 2007, updated: 10 October 2007

• PureMessage for Microsoft Exchange: Sophos shield displays red cross and email scanning stops

  Created: 3 October 2007, updated: 21 December 2007

• PureMessage for Microsoft Exchange: error 0x80070005 displayed when opening a PureMessage remote console

  Created: 3 October 2007, updated: 9 November 2007

• PureMessage for Microsoft Exchange: installation of spam rules fails with error 0x80020009

  Created: 1 October 2007, updated: 2 July 2008

• PureMessage for Microsoft Exchange: no inbound or internal email following upgrade to PureMessage 3

  Created: 28 September 2007, updated: 15 January 2008

• PureMessage for Microsoft Exchange: error 0x8003001d displayed in the SMTP logs

  Created: 28 September 2007, updated: 8 January 2008

• PureMessage for Microsoft Exchange: configuring support for Office 2007 iFilters

  Created: 27 September 2007, updated: 28 September 2007

• PureMessage for Microsoft Exchange: spam is not being blocked

  Created: 25 September 2007, updated: 29 January 2008

• PureMessage for Microsoft Exchange: installation completes but gives errors 'COM Error 0x80070534' and error 1603

  Created: 21 September 2007, updated: 16 January 2008

• Advisory: PureMessage for Microsoft Exchange, version 3 has been released

  Created: 20 September 2007, updated: 24 September 2007

• PureMessage for Microsoft Exchange: Setup was unable to add exclusions folders to Sophos Anti-Virus

  Created: 19 September 2007, updated: 9 November 2007

• EM Library: update fails, System Event Log reports errors including Event 10004

  Created: 12 September 2007, updated: 21 April 2008

• PureMessage for Microsoft Exchange: troubleshooting spam rules download problems

  Created: 12 September 2007, updated: 20 February 2008

• PureMessage for Microsoft Exchange, version 3.0: overview

  Created: 5 September 2007, updated: 15 October 2007

• PureMessage for Microsoft Exchange, version 3: upgrade fails with error message

  Created: 5 September 2007, updated: 18 September 2007

• PureMessage for Microsoft Exchange: recipient validation feature

  Created: 23 August 2007, updated: 9 June 2008

• PureMessage for Microsoft Exchange: uninstall fails, errors reported

  Created: 14 August 2007, updated: 18 September 2007

• PureMessage for Microsoft Exchange: how to upgrade to version 3.0

  Created: 14 August 2007, updated: 10 October 2007

• PureMessage for Microsoft Exchange: installing on a cluster may produce many errors in the event log

  Created: 13 August 2007, updated: 18 September 2007

• PureMessage for Microsoft Exchange: error 0x80040e4d is displayed following installation

  Created: 26 June 2007, updated: 18 September 2007

• When you install a Sophos product on to Microsoft Windows, error 1722 is displayed

  Created: 21 June 2007, updated: 31 March 2008

• PureMessage for Microsoft Exchange: quarantine shows incorrect reason for blocking items

  Created: 15 June 2007, updated: 18 September 2007

• PureMessage for Microsoft Exchange: setup unable to create the PureMessage databases

  Created: 15 June 2007, updated: 18 September 2007

• PureMessage for Windows/Exchange: incorrect folders excluded on computers running Sophos Anti-Virus version 7

  Created: 11 June 2007, updated: 20 June 2007

• Sophos Anti-Virus for Windows 2000+: upgrade from version 6.x to version 7 slow on a computer with PureMessage for Windows/Exchange

  Created: 9 May 2007, updated: 20 June 2007

• PureMessage for Windows/Exchange: how to install when you have an Exchange 2007 server

  Created: 4 April 2007, updated: 5 April 2007

• Sophos PureMessage SBE: how to configure for the best spam capture rates

  Created: 27 February 2007, updated: 29 March 2007

• PureMessage for Windows Exchange: how to configure for the best spam capture rates

  Created: 23 February 2007, updated: 15 April 2008

• PureMessage for Windows/Exchange: warehouse folder data size temporarily increases to an excessive value

  Created: 12 December 2006, updated: 13 December 2006

• PureMessage for Windows/Exchange: disaster recovery procedures

  Created: 11 December 2006, updated: 14 December 2006

• PureMessage for Windows/Exchange: mail flow is slow after the Sophos spam engine has updated to version 2.5.0

  Created: 10 November 2006, updated: 8 April 2008

• MailMonitor for SMTP - Windows NT/2000/2003: upgrading to PureMessage for Microsoft Exchange

  Created: 24 October 2006, updated: 18 October 2007

• MailMonitor for Exchange: upgrading to PureMessage for Microsoft Exchange

  Created: 24 October 2006, updated: 18 October 2007

• PureMessage for Microsoft Exchange: errors when accessing quarantine

  Created: 4 August 2006, updated: 2 May 2008

• PureMessagefor Microsoft Exchange: installation stops with error 0x8004e00f

  Created: 13 July 2006, updated: 12 June 2008

• PureMessage for Microsoft Exchange: How to force a Digest

  Created: 11 July 2006, updated: 12 May 2008

• PureMessage for Windows/Exchange: 'a call to the server failed to retrieve the configuration'

  Created: 6 July 2006, updated: 12 June 2008

• PureMessage for Microsoft Exchange: spam digest email links give 'Server Side Error'

  Created: 28 June 2006, updated: 10 December 2007

• PureMessage for Microsoft Exchange: installation fails with error message

  Created: 27 June 2006, updated: 15 April 2008

• Advisory: PureMessage for Windows/Exchange, version 2.6.1 released

  Created: 19 June 2006, updated: 17 July 2006

• Sophos Anti-Virus for Windows 2000+: error 0000006f

  Created: 14 June 2006, updated: 18 October 2006

• Windows IIS compatibility problem with PureMessage for Windows/Exchange version 2.6.0

  Created: 9 June 2006, updated: 7 July 2006

• Sophos Client Firewall: installation with PureMessage for Windows/Exchange

  Created: 8 June 2006, updated: 3 November 2006

• PureMessage for Windows/Exchange: features in version 2.6.1

  Created: 6 April 2006, updated: 16 October 2006

• Sophos log files: overview

  Created: 3 April 2006, updated: 31 March 2008

• Customer checklist

  Created: 22 March 2006, updated: 23 July 2007

• Advisory: PureMessage for Windows/Exchange - hourly spam rule updates now available

  Created: 20 March 2006, updated: 21 March 2006

• PureMessage for Windows/Exchange: your company disclaimers are added to your own incoming emails

  Created: 21 February 2006, updated: 20 March 2006

• Sophos PureMessage Small Business Edition: your company disclaimers are added to your own incoming emails

  Created: 20 February 2006, updated: 20 March 2006

• PureMessage for Windows/Exchange: error 0x80040155 when quarantining email from SMTP job

  Created: 2 February 2006, updated: 24 October 2007

• PureMessage for Windows/Exchange: "Failed to quarantine message (Error code 0x80070057 occurred while scanning message ...)"

  Created: 2 February 2006, updated: 3 February 2006

• Advisory: Maintenance release of PureMessage for Windows/Exchange

  Created: 12 January 2006, updated: 8 February 2006

• Poor performance seen on computers using Sophos products

  Created: 5 January 2006, updated: 8 January 2008

• PureMessage for Windows/Exchange: return code 0x80040206 displayed while scanning message

  Created: 4 January 2006, updated: 4 April 2007

• PureMessage for Windows/Exchange: digests are not sent to users

  Created: 22 December 2005, updated: 22 December 2005

• PureMessage for Windows/Exchange: how to upgrade to version 2.5.1

  Created: 19 December 2005, updated: 6 February 2006

• PureMessage for Windows/Exchange: how to upgrade to version 2.6.1

  Created: 6 December 2005, updated: 19 June 2006

• PureMessage for Windows/Exchange: version 2.5.0 and internal TNEF mail delivery problems

  Created: 2 December 2005, updated: 12 January 2006

• PureMessage for Windows/Exchange: configuring email content blocking

  Created: 15 November 2005, updated: 25 January 2006

• PureMessage for Windows/Exchange: error 0x2004021e reported

  Created: 14 November 2005, updated: 18 November 2005

• PureMessage for Windows/Exchange: hourly spam rule updates available

  Created: 14 November 2005, updated: 11 April 2006

• PureMessage for Windows/Exchange: unsupported characters in offensive word list

  Created: 11 November 2005, updated: 19 November 2007

• Advisory: New version of PureMessage for Windows/Exchange

  Created: 10 November 2005, updated: 1 February 2006

• PureMessage for Windows/Exchange: error 0x80660201

  Created: 27 October 2005, updated: 5 October 2006

• Sophos PureMessage for Windows/Exchange: features in version 2.5

  Created: 21 October 2005, updated: 8 November 2005

• PureMessage for Windows/Exchange: how to upgrade to version 2.5

  Created: 21 October 2005, updated: 22 August 2007

• A new version of PureMessage for Windows/Exchange

  Created: 21 October 2005, updated: 17 November 2005

• PureMessage for Windows/Exchange: text disclaimer linebreaks disappear

  Created: 19 October 2005, updated: 7 September 2006

• PureMessage for Microsoft Exchange: error 'Virus Data is old. Return code 0x2004021e'

  Created: 10 October 2005, updated: 8 April 2008

• PureMessage for Windows/Exchange: error 80041f04

  Created: 4 October 2005, updated: 17 November 2006

• PureMessage for Windows/Exchange, version 2.6: installing and configuring on a complex cluster

  Created: 15 September 2005, updated: 18 September 2007

• How do I know which Sophos software product my computer is using?

  Created: 8 July 2005, updated: 5 October 2006

• PureMessage for Windows/Exchange: error message "Setup encountered an error while installing Sophos AutoUpdate on your computer"

  Created: 10 June 2005, updated: 6 November 2006

• PureMessage for Windows/Exchange: synchronization with PDAs fails when using ActiveSync

  Created: 1 June 2005, updated: 20 June 2008

• Sophos Endpoint Security and Control: technical FAQs

  Created: 4 May 2005, updated: 18 July 2007

• PureMessage for Windows/Exchange: error 1603 when reinstalling on a server

  Created: 3 May 2005, updated: 15 May 2008

• Spam rules fail to update, Enterprise Console and PureMessage are installed on the same network

  Created: 8 March 2005, updated: 7 July 2008

• PureMessage for Microsoft Exchange: error message 'Page could not be displayed'

  Created: 3 March 2005, updated: 14 July 2008

• Enterprise solutions: Upgrading Sophos Anti-Virus and PureMessage

  Created: 15 February 2005, updated: 5 October 2006

• Upgrading to PureMessage for Windows/Exchange version 2.1

  Created: 10 February 2005, updated: 27 October 2005

• Using Internet Information Services (IIS) 6.0 with Sophos programs

  Created: 28 January 2005, updated: 5 October 2006

• Sophos Anti-Virus for Windows: file exclusions for Microsoft Exchange Server

  Created: 22 November 2004, updated: 8 November 2007

• PureMessage for Windows/Exchange: Internet Information Services repeatedly attempts to restart

  Created: 12 November 2004, updated: 22 November 2004

• PureMessage for Windows/Exchange: disclaimers not added to outgoing messages

  Created: 1 November 2004, updated: 7 April 2006

• Advisory: PureMessage for Windows/Exchange - Microsoft Exchange information store scanning problems

  Created: 14 October 2004, updated: 30 March 2006

• Advisory: PureMessage for Windows/Exchange - virtual memory fragmentation while Exchange information store scan is active

  Created: 12 October 2004, updated: 3 February 2006

• PureMessage: users are prompted for a username and password when they attempt to access the quarantine digest website

  Created: 3 September 2004, updated: 31 May 2006

• Current versions of Sophos products

  Created: 19 August 2004, updated: 4 September 2008

• Microsoft SQL Server security vulnerability messages and Windows XP Service Pack 2

  Created: 18 August 2004, updated: 5 October 2006

• PureMessage for Windows/Exchange: error message "Setup was unable to install the quarantine website"

  Created: 22 July 2004, updated: 28 July 2004

• PureMessage for Windows/Exchange: unable to delete sophoslog.evt after uninstalling

  Created: 22 July 2004, updated: 23 July 2004

• Advisory: patching the Microsoft SQL Server Desktop Engine (MSDE)

  Created: 15 July 2004, updated: 3 November 2006

• Submitting samples of suspicious files to Sophos

  Created: 1 July 2004, updated: 18 August 2008

• Advisory: PureMessage for Windows/Exchange - installing with Terminal Services

  Created: 15 June 2004, updated: 14 July 2004

• PureMessage for Microsoft Exchange: adding members to the administrators group

  Created: 14 June 2004, updated: 2 May 2008

• PureMessage for Windows/Exchange: log files

  Created: 11 June 2004, updated: 21 April 2006

• PureMessage for Windows/Exchange: adding disclaimers to email

  Created: 11 June 2004, updated: 10 April 2006

• PureMessage for Windows/Exchange: deleting all attachments in newsgroups

  Created: 9 June 2004, updated: 19 July 2004

• PureMessage for Windows/Exchange, version 2.6.1: blocking spam

  Created: 26 May 2004, updated: 6 September 2007

• PureMessage for Windows/Exchange, version 2.6.1: actions against viruses and threats in email

  Created: 26 May 2004, updated: 6 September 2007

• PureMessage for Windows/Exchange: blocking attachments

  Created: 24 May 2004, updated: 28 November 2005

• PureMessage for Windows/Exchange, version 2.6.1: excluding email from scanning

  Created: 24 May 2004, updated: 6 September 2007

• PureMessage for Windows/Exchange: scanning inside archive files

  Created: 24 May 2004, updated: 23 July 2004

• PureMessage for Windows/Exchange: screen alerts

  Created: 24 May 2004, updated: 22 September 2005

• PureMessage for Windows/Exchange: glossary

  Created: 24 May 2004, updated: 9 November 2006

• PureMessage for Microsoft Exchange: alerts

  Created: 20 May 2004, updated: 24 December 2007

• PureMessage for Windows/Exchange: scanning email

  Created: 20 May 2004, updated: 22 September 2005

• PureMessage for Windows/Exchange: uninstalling

  Created: 20 May 2004, updated: 15 September 2005

• PureMessage for Windows/Exchange, version 2.6.1: quarantined items

  Created: 20 May 2004, updated: 6 September 2007

• PureMessage for Windows/Exchange: store scanning

  Created: 20 May 2004, updated: 9 November 2006

• PureMessage for Windows/Exchange: scanning newsgroups

  Created: 19 May 2004, updated: 21 December 2005

• PureMessage for Windows/Exchange: threat reduction by filetype

  Created: 19 May 2004, updated: 29 August 2006

• PureMessage for Windows/Exchange: treatment of TNEF email

  Created: 19 May 2004, updated: 10 April 2006

• PureMessage for Windows/Exchange: installing a console on a separate computer

  Created: 19 May 2004, updated: 19 July 2004

• PureMessage for Windows/Exchange: configuring Sophos AutoUpdate

  Created: 19 May 2004, updated: 24 October 2006

• PureMessage for Windows/Exchange: running on a computer without Microsoft Exchange Server

  Created: 19 May 2004, updated: 23 July 2004

• PureMessage for Windows/Exchange: threat reduction

  Created: 19 May 2004, updated: 28 November 2005

• PureMessage for Microsoft Exchange: overview

  Created: 19 May 2004, updated: 7 December 2007

• PureMessage for Windows/Exchange, version 2.6: installing on a cluster server

  Created: 19 May 2004, updated: 18 September 2007

• PureMessage for Windows/Exchange: platforms supported and system requirements

  Created: 19 May 2004, updated: 20 August 2007

• How to check which Sophos product version is installed

  Created: 25 March 2004, updated: 15 May 2008