Now Integrates Telemetry from Third-Party Endpoint, Firewall, Cloud, Identity, Email, and Other Security Solutions with Sophos Adaptive Cybersecurity Ecosystem for Improved Threat Detection and Response

OXFORD, U.K. — October 18, 2022 —

Sophos, a global leader in innovating and delivering cybersecurity as a service, today launched new third-party security technology compatibilities with Sophos Managed Detection and Response (MDR) to better detect and remediate attacks with speed and precision across diverse customer and operating environments. The industry-leading service with more than 12,000 customers now integrates telemetry from third-party endpoint, firewall, cloud, identity, email, and other security technologies as part of the Sophos Adaptive Cybersecurity Ecosystem.

“The complexity of modern operating environments and the velocity of cyberthreats make it increasingly difficult for most organizations to successfully manage detection and response on their own, and the need for always-on security operations has become an imperative,” said Joe Levy, chief technology and product officer at Sophos. “As with a shield, cyber-risk mitigation technology can aid in defense, yet unless you use that protection to react, the system will eventually fail; a determined attacker will eventually defeat technology alone. Our teams of experts can now detect and remediate threats across a broad range of environments, including complex, multi-vendor scenarios, before those threats turn into something more damaging, like ransomware or a wide scale data breach. MDR is often the difference between defense success and failure in real-world situations.”

Sophos MDR is now compatible with security telemetry from vendors such as Microsoft, CrowdStrike, Palo Alto Networks, Fortinet, Check Point, Rapid7, Amazon Web Services (AWS), Google, Okta, Darktrace, and many others. Telemetry can be automatically consolidated, correlated and prioritized with insights from the Sophos Adaptive Cybersecurity Ecosystem and the Sophos X-Ops threat intelligence unit. Sophos MDR’s expansive set of third-party security integrations is enabled by technology that Sophos acquired through SOC.OS in April 2022.

Leveraging bespoke data processing and correlation techniques across this broad set of telemetry, the Sophos MDR operations team is able to quickly understand the who, what, when, and how of an attack, and is capable of responding to threats across customers’ entire ecosystems within minutes. The Sophos MDR operations team can also use third-party vendor telemetry to conduct threat hunts and identify attacker behaviors that evaded detection from deployed toolsets.

“The approach that many cybersecurity technology providers have taken with their Extended Detection and Response, and their resulting MDR offerings, is to focus on integrating only their own proprietary hardware and software products, resulting in a closed and limited ecosystem offering. The challenge of this approach is that attributes of existing IT architectures may not be negotiable, given the realities of commercial contracts, technical debt or IT complexity,” said Frank Dickson, group vice president for IDC's Security and Trust research practice. “By expanding its MDR offering to include compatibility with third-party cybersecurity products, Sophos is delivering a more technology-agnostic managed service that truly meets customers where they are and the realities they are forced to embrace.”

Sophos MDR is customizable with different service tiers and threat response options. Customers can choose whether to have the Sophos MDR operations team execute full-scale incident response, provide collaborative assistance for confirmed threats, or deliver detailed alert notifications for their security operations teams to manage themselves.

“Sophos is the leading cybersecurity-as-a-service provider because of its focus on compatibility, accessibility and driving tangible business outcomes,” said Jeremy Weiss, executive technology strategist at CDW. “Unlike many MDR services in the market today, you don't have to make any compromises with Sophos – you can keep the cybersecurity tools you already have in place, choose what level of support you need, and what outcomes you want to achieve. Sophos is setting a new standard for how MDR should be delivered, and I won’t be surprised when other providers follow in its footsteps.”

Availability

Sophos MDR is available now through Sophos’ global channel of reseller partners and Managed Service Providers (MSPs). Integrations with select third-party security technologies will be generally available at no charge by year end. Customers can also purchase additional integration packs for other compatibility, with pricing based on the number of seats.

About Sophos

Sophos is a global leader and innovator of advanced security solutions for defeating cyberattacks. The company acquired Secureworks in February 2025, bringing together two pioneers that have redefined the cybersecurity industry with their innovative, native AI-optimized services, technologies and products. Sophos is now the largest pure-play Managed Detection and Response (MDR) provider, supporting more than 28,000 organizations. In addition to MDR and other services, Sophos’ complete portfolio includes industry-leading endpoint, network, email, and cloud security that interoperate and adapt to defend through the Sophos Central platform. Secureworks provides the innovative, market-leading Taegis XDR/MDR, identity threat detection and response (ITDR), next-gen SIEM capabilities, managed risk, and a comprehensive set of advisory services. Sophos sells all these solutions through reseller partners, Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs) worldwide, defending more than 600,000 organizations worldwide from phishing, ransomware, data theft, other every day and state-sponsored cybercrimes. The solutions are powered by historical and real-time threat intelligence from Sophos X-Ops and the newly added Counter Threat Unit (CTU). Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com.