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AI speed.
Human judgment.

Fully managed, 24/7 detection and response for the agentic era. 

AI handles speed and scale. Humans provide judgment and accountability. Sophos MDR is the world's largest Agentic SOC — AI investigates and responds in seconds, analysts own the outcomes.

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of Sophos MDR cases are resolved end-to-end by AI

 

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from alert to automated response

 

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security and IT integrations included.
Bring your stack or use ours

 

We have been using Sophos MDR to protect our organization's endpoints and servers and it has been a game changer. "
Manager of IT Services in the Government Industry
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WHY YOU NEED MDR

Protect your organization from AI-enabled threats that move faster than defenders can respond.

Attackers are using AI and automation to move faster across endpoints, cloud, identity, email, and business applications, making threats harder to detect, investigate, and stop with standalone tools.

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Adversaries exploit AI and automation

Attackers use AI to phish, map, script, and move faster across your environment - using legitimate credentials and trusted tools to evade traditional defenses.

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AI has expanded the attack surface

Sensitive data now flows through email, files, SaaS applications, and collaboration tools, making it easier for attackers to reach and exfiltrate at speed.

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Effective defense requires an Agentic SOC

Modern attacks demand AI‑accelerated operations that combine always‑on expertise, deep threat intelligence, and accountable response to hunt, investigate, and stop threats at speed and scale.

SOPHOS MDR OVERVIEW

Respond in seconds. Humans in command.

When AI can act alone, it does. When judgment is needed, a human is already there. The right response, from
the right responder, every time. AI or human, decided in seconds.

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An instant, AI-accelerated security operations center, with access to a global team of security experts.

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Agentic AI with full human accountability — reducing noise and accelerating investigations.

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Vendor-agnostic by design. Analysts operate with specialist-level depth across diverse vendor environments.

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Detection of human-led and AI-driven attacks designed to bypass security controls.

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Full-scale incident response included. Threats are fully removed, not just contained. No hourly caps.

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Proactive threat hunting, powered by autonomous agents and the latest threat intelligence.

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Intelligence compounded from 600K+ protected organizations across every industry and every region.

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Flexible service tiers and response modes to meet your risk, resources, and needs.

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Defense for every Microsoft plan, with the deepest Microsoft coverage on the market.

BRING YOUR OWN STACK

Vendor-agnostic by design

Defend against attacks that move across systems without replacing your existing tools. Sophos MDR operates with specialist-level depth across diverse architectures and vendor environments, including the most complete Microsoft security integration on the market, ensuring strong outcomes regardless of your technology stack. 

 

350+ integrations included, across endpoint, network, cloud, identity, email, and business applications.

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Sophos MDR is a Microsoft-verified Small and Medium Business (SMB) Solution through the Microsoft Intelligent Security Association (MISA), validating deep integration with Microsoft Defender for Endpoint and Defender for Business to deliver stronger, faster protection across Microsoft environments.

MDR for the agentic AI era

AI speed. Human judgment. One team.

Sophos MDR combines agentic AI and human expertise — operating as one — to provide continuous support from a broad, cross‑discipline security team.

Security Analysts

24/7 monitoring, investigation, and response, with AI-accelerated analysis and prioritization.

AI and Automation Engineers

Designing agentic AI and autonomous workflows to accelerate detection and response at scale.

Threat Hunters

Continuous, intelligence‑led threat hunting — agentic AI at scale, guided by human expertise.

Incident Responders

The right response, from the right responder, every time. AI or human, decided in seconds.

Detection Engineers

Designing and evolving detections for today’s threats, including AI‑enabled techniques.

Threat Researchers

Tracking adversary groups, campaigns, and emerging tactics.

THE SOPHOS MDR ADVANTAGE

A trusted edge in the AI era

Global scale

We see and stop more threats than anyone else, across every industry and every region, so you’re better protected.

Intelligence that compounds

Every threat across 600,000+ defended organizations makes the next defense stronger. The system doesn’t just scale, it learns.

AI-accelerated. Human-led

Agentic AI delivers the speed, consistency and scale to protect against AI-driven attacks, with full human accountability.

Vendor‑agnostic

Bring your stack or use ours. 

Integrates with your existing security tools to protect across every layer.

Full-scale threat response

Confirmed threats are fully contained and removed, with no limits or extra fees.

Customizable engagement models

Designed to work the way you do, Sophos MDR adapts to your operational reality.

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With decades of experience and knowledge as a security technology vendor, Sophos has considerable expertise when it comes to how cyberattacks impact and unfold across enterprise infrastructure."
Richard Thurston
Research Manager, European Security Services, IDC
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Sophos is a 2026 “Customers’ Choice” for MDR

Sophos is the most-reviewed vendor in Gartner’s Voice of the Customer Report for Managed Detection and Response Services published March 2026. Sophos scored a 4.8/5.0 rating based on 290 customer reviews — the highest number of reviews among all vendors.

Speak with an expert

Partner with an MDR provider that combines agentic AI and expert human oversight at scale. We own the response, so your team can focus on the AI transformation in front of them. 

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MDR for the agentic AI era

Learn about our AI-native 24/7 monitoring, threat hunting, and response capabilities.

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Customizable engagement models

Our experts can recommend the right MDR service to meet your needs.

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Vendor-agnostic by design

Bring your own stack and protect your existing technology investments.

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See why customers choose Sophos

A leader in the IDC MarketScape for Worldwide Managed Detection and Response (MDR) Services

A 2026 Gartner Peer Insights Customers’ Choice for Managed Detection and Response

The #1-rated MDR solution in the Spring 2026 G2 Overall Grid® Reports

A Leader in the 2025 Frost Radar™ for Managed Detection and Response

Customer Success

Already a customer?  Find additional information to inspire, grow your knowledge, troubleshoot, and get help.

Frequently asked questions

  • Sophos MDR services provide 24/7 monitoring by cybersecurity experts who detect and respond to threats, alert you to suspicious activity, and fully remediate security incidents on your behalf. Using advanced AI threat protection, proactive threat hunting, and in-depth investigations, MDR services ensure fast, comprehensive threat elimination. Sophos MDR services work with your existing tech stack, offering scalable and customizable security as a service. Extend your in-house team or free up your staff to work on business enablement.

  • The top benefits of deploying an MDR service from Sophos include 24/7 threat detection and response by skilled experts, rapid response to threats with an industry-leading average response time, and proactive threat hunting to detect evasive adversary activities that automated tools miss. Sophos managed services consolidate security technologies to improve ROI from your existing investments, providing immediate action to neutralize threats and safeguard business operations. Managed detection and response services enhance security and reduce the risk of data compromise.

  • Sophos Managed Detection and Response services are ideal for organizations of all sizes looking to enhance cybersecurity, especially those lacking a dedicated in-house security operations team or with limited security resources and skills. Businesses needing improved response times to cyber threats, and those aiming to detect advanced threats bypassing traditional tools, benefit greatly. Sophos managed detection and response services maximize ROI from existing cybersecurity investments and provide comprehensive incident response for effective threat management.

  • Common use cases for Sophos MDR services include 24/7 threat monitoring, allowing IT and security teams to stay ahead of threats. MDR accelerates threat response by reducing the mean time to respond from hours to minutes. For example, if a ransomware attack begins outside of normal business hours, Sophos MDR services can detect and neutralize it quickly, minimizing damage. Our services also detect threats that security tools miss, such as identifying credential theft from phishing attacks. Sophos MDR services consolidate various security technologies, filter redundant alerts, and focus on confirmed threats. They enhance cybersecurity through proactive threat hunting, identifying suspicious activity, and providing immediate incident response. These capabilities ensure comprehensive protection and efficient management of cyber threats.

  • Key features of Sophos MDR services include continuous expert-led threat monitoring by Sophos analysts, human-led threat response actions, and industry-leading response times. Proactive threat hunting identifies sophisticated attacker behaviors, while integration with existing cybersecurity technologies enhances visibility, detection and response. Leveraging seven global security operations centers, Sophos MDR services provide comprehensive 24/7 coverage, eliminating noisy alerts and ensuring fast and accurate threat elimination.

Gartner®, Peer Insights™ Voice of the Customer for Managed Detection and Response' Peer Contributors, 31 March 2026.

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences, and should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally, PEER INSIGHTS is a registered trademark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved.