More Than 250 Customers Rated Sophos MDR, Making Sophos the Most Reviewed Vendor in the Report

OXFORD, U.K. — August 3, 2023 —

Sophos, a global leader in innovating and delivering cybersecurity as a service, today announced it has been named a Customers’ Choice for Managed Detection and Response (MDR) in the inaugural Gartner® Voice of the Customer Peer Insights™ report. Sophos received an overall customer rating of 4.8/5, based on 261 reviews, as of May 31 2023, with verified customer reviews praising the service.

The report highlights that Sophos was one of the vendors to receive the highest “Willingness to Recommend” score at 97%, and was also named Customers’ Choice for MDR in the Midsize Enterprise segment, which Gartner ranges between $50 million to $1 billion.

“Regardless of their size and target market, organizations are in the cross-hairs of cyberattackers and need constant 24/7 monitoring, threat detection and response as part of their cybersecurity strategy. The overwhelmingly positive response in the new Gartner Peer Insights report is, in our opinion, indiciative of the trust our customers have in us and the quality of our human-led threat detection and response expertise,” said Rob Harrison, vice president of product management at Sophos. “Our customers’ response also demonstrates the value of our MDR service’s unique ability to integrate and manage existing multi-vendor security environments in a range of markets, including larger, mid-market enterprises.”

Select Sophos MDR customer quotes from the report include:

  • “Having Sophos support their own endpoint, firewall, and email security products with their own staff's MDR service has taken our confidence in their critical responses to a new level,” said an IT manager in the manufacturing industry

  • “Stop working so hard. Let Sophos MDR do it,” said a director of IT in the software industry

  • “Knowing we have a team watching our organization 24/7/365 gives comfort,” said a manager of cybersecurity and government, risk and compliance in the manufacturing industry

Sophos MDR is the most widely used MDR offering with more than 17,000 customers across all industries, and is the most reviewed MDR solution on other Gartner Peer Insights and G2 reports. It is the only MDR service that can be delivered across end users’ existing third-party security deployments as well as Sophos offerings. Sophos recently launched Sophos MDR for Microsoft Defender, a fully-managed offering that provides the industry’s most robust threat response capabilities for organizations using Microsoft Security. The solution adds a critical layer of 24/7 protection across the Microsoft Security suite of endpoint, SIEM, identity, cloud, and other solutions to safeguard against data breaches, ransomware and other active adversary cyberattacks.

Vendors placed in the upper-right quadrant meet or exceed both the market average Overall Experience and the market average User Interest and Adoption.

A complimentary copy of the Gartner Peer Insights Voice of the Customer: MDR Services report is available for additional information.

Über Sophos

Sophos ist ein weltweit führender und innovativer Anbieter fortschrittlicher Sicherheitslösungen zur Abwehr von Cyberangriffen. Das Unternehmen übernahm Secureworks im Februar 2025 und brachte damit zwei Pioniere zusammen, die die Cybersicherheitsbranche mit ihren innovativen, nativen und KI-optimierten Dienstleistungen, Technologien und Produkten neu definiert haben. Sophos ist der größte, reine Anbieter von Managed Detection and Response Services (MDR) und unterstützt mehr als 28.000 Organisationen. Zusätzlich zu MDR und anderen Dienstleistungen umfasst das komplette Portfolio von Sophos branchenführende Endpunkt-, Netzwerk-, E-Mail- und Cloud-Sicherheitslösungen, die über die Sophos-Central-Plattform zusammenarbeiten und sich für bestmöglichen Schutz kontinuierlich anpassen. Secureworks bietet das innovative, marktführende Taegis XDR/MDR, Identity Threat Detection and Response (ITDR), SIEM-Funktionen der nächsten Generation, Managed Risk und ein umfassendes Angebot an Beratungsdienstleistungen. Sophos vertreibt all diese Lösungen über Reseller-Partner, Managed Service Provider (MSPs) sowie Managed Security Service Provider (MSSPs) und schützt damit mehr als 600.000 Organisationen weltweit vor Phishing, Ransomware, Datendiebstahl sowie anderer alltäglicher und staatlich initiierter Cyberkriminalität. Die Lösungen stützen sich auf historische und Echtzeit-Bedrohungsdaten von Sophos X-Ops sowie der neu hinzugefügten Counter Threat Unit (CTU). Der Hauptsitz von Sophos befindet sich in Oxford, U.K. Weitere Informationen unter www.sophos.de.